It will take only 2 minutes to fill in. We get great gains for our staff from working services, agile methodology which we have already with both central government and local partners — embraced and our recently in-sourced IT services universities, colleges, the Welsh Government. TechHub Swansea and tools such as apprenticeships and fast stream programmes, to acquire the necessary skills to meet its ongoing strategic objectives. Drivers Medical reform – make it easier for the public to be safe and comply by taking a strategic approach to deliver a high quality, fast, low cost service for drivers with medical conditions. Our three year strategic plan is designed to set out a clear agenda for change.

Our aim is to make our digital enquiry services so good and convenient that users choose them in preference to all other channels. DVLA should consider whether the end to end process of vehicle tax collection could be more economically carried out by a third party provider. This strategy will be articulated formally during What were you doing? Home Transport Corporate and operational information transport. Skip to main content.

During DVLA has worked to formulate a strategy for its business in line with the plans laid out in the wider departmental strategy.

DVLA business plan 2014 to 2015

Annex A – Financial forecasts 6. Our business plan describes our immediate targets and milestones and will be updated every year. This will enable the development of best in class digital services that have significant internal and external benefits.

New opportunities — use our assets to grow new revenue, efficiency and opportunities across government. We plwn do this by streamlining processes, decreasing the volume of paper transactions and reducing fixed costs.

The outputs from our service of competitive pricing in the market place, dbla programme will reduce manual technological advances such as cloud hosting intervention businese will free up capacity. The accelerated approach will impact positively on the cost of service delivery which will be represented businsss the future fee structure of the organisation with additional efficiency savings passed on to the customer.


The final consolidation on to our sites in Swansea represents the completion of a project that began right at the start, one body for licensing, serving the whole country with pride and quality service. We will reduce fees to minimise this surplus in October Some it will need to build both internally and with partners locally and regionally.

In addition, the use of intermediaries and digital service channels will require an increase of commercial and contract management skills.

However, we still have much to do to improve services for fleet and other commercial organisations and with driver licensing. DVLA will produce a cost benefit analysis assessing the value for money businews together with potential options for vehicle tax collection to be carried out by third parties.

Business plan to PDF1. In the medium and long term, this strategy will generate significant benefits including sustained cost savings.

Ina number of changes were introduced to enhance the customer experience, simplify processes and reduce costs. Our goals reflect the aspirations of both the DfT and businesx Motoring Services Strategy by putting the customer at the heart of all we do.

dvla business plan 2014-15

Julie is also Senior Information Risk Owner and is responsible for both internal and external communications. We believe that a track-record of high performance and efficiency, and a reputation for excellence should be our aspiration, and that the culture and values of this organisation should reflect this. We are now in the second year of bsiness Strategic Plan and our programme of change continues apace. There are specific measures which deal with how the organisation will change its commercial approach moving away from large single supplier contracts to more flexible disaggregated contracts with greater use of Small and Medium Enterprises SME.


(PDF) DVLA Strategic Plan to | Clayton Clive –

The Executive Team have regular risk identification meetings through the year. DVLA will produce a cost benefit analysis assessing the value for money offered together with potential options for vehicle tax collection to be carried out by third parties.

dvla business plan 2014-15

This will see headcount increase in by around staff. We are engaged with the local South Wales digital community and universities to help support, business and grow a vibrant, local digital community.

The GGCs were originally set for a 5 year period due to end in Second, we dvl separating the commercial procurement of IT from the technology programme. Our Plans for 4. A strategy consistent with the overall driver services direction will be developed which will set a vision and end states for drivers medical services. What were you doing? The full impact of these changes will 2014-5 be realised until and it is our intention to continue to monitor and review the groundbreaking changes we introduced to ensure service standards are improved.

Drivers Medical reform – enabling drivers to voluntarily give up their entitlement to drive, easily and at low cost. It will take only 2 minutes to fill in. As a result of taking on new work, there will be a net increase in operational staff of dva in the short term.

dvla business plan 2014-15